SteadyPoint Deutsch

For family and helpers

This page is meant to be printed. It helps with setup and with problems, also over the phone.

Requirement: a Mac with an Apple chip (M1 or newer) and macOS 14 or newer.

What SteadyPoint does

SteadyPoint makes the mouse pointer steadier. It also prevents double letters. It helps people with unsteady hands on the Mac.

SteadyPoint is an operating aid. SteadyPoint is not a medical product.

Important for safety: if SteadyPoint has a problem, it turns itself off. The pointer then works normally again right away.

Part 1 – Installation

This applies to SteadyPoint Pro, which is downloaded directly. From the Mac App Store, Apple installs the app; then continue with Part 2.

  1. Download SteadyPoint from the official page.
  2. Open the file SteadyPoint.pkg with a double click.
  3. Follow the steps on the screen.
  4. macOS asks for the password. That is normal.
  5. At the end SteadyPoint is in the “Applications” folder.

Why an installer package? When you drag something, you have to hold it and hit a precise spot. That is hard with unsteady hands. With the package, clicks on large areas are enough.

When you open it for the first time, macOS asks: “SteadyPoint is an app downloaded from the internet. Are you sure you want to open it?” Click Open. This happens only once.

Part 2 – Give the permission

SteadyPoint needs one permission from macOS. The setup in SteadyPoint leads you there.

You can also find it yourself: System Settings → Privacy & Security → Accessibility. Switch SteadyPoint on there.

macOS shows: “SteadyPoint would like to control this computer.” That sounds strict, but it is the usual question.

SteadyPoint does not store what is typed. What you type or do never leaves your Mac.

A second permission is not needed. So SteadyPoint is not in the “Input Monitoring” list. That is correct and not a mistake.

The permission looks granted, but nothing happens

This is a known macOS problem.

  1. Remove SteadyPoint from the list (minus sign).
  2. Add SteadyPoint again (plus sign).
  3. Restart SteadyPoint.

Message “runs in the background”

After setup, macOS says: “SteadyPoint can run in the background.” That is normal and intended. It lets SteadyPoint start by itself after login.

Part 3 – Daily use

  • At the top right of the menu bar is the SteadyPoint icon. One click opens the menu.
  • “Turn everything off” and “Turn everything on” switch everything.
  • “Calm the pointer” and “Calm the keyboard” switch separately.
  • “Try out and adjust …” guides you through the settings again.
  • “Strength”: Light, Medium, Strong or Very strong.
  • Emergency stop with the keyboard: hold both arrow keys for 5 seconds. Mouse and keyboard then work normally again right away.
  • The red “Stop” button at the bottom right does the same with one click.
The red emergency stop button: a red square with rounded corners, a white hand and the label “Stop”.
This is the red emergency stop button.

Part 4 – If something goes wrong

The pointer behaves strangely

  1. Hold both arrow keys for 5 seconds. This always works, even without a working mouse.
  2. Or click the red “Stop” button at the bottom right.
  3. Or click the SteadyPoint icon at the top and choose “Turn everything off”.
  4. If that does not help: restart the Mac. After starting, SteadyPoint waits a few seconds before it does anything.

Emergency: the mouse cannot be used after login

Start the Mac in Safe Mode. SteadyPoint does not start there.

  1. Turn the Mac off.
  2. Hold the power button until “Startup options” appears.
  3. Choose the startup volume.
  4. Hold the Shift key while you do this.
  5. Choose “Continue in Safe Mode”.

Then, in System Settings, go to General → Login Items. Turn SteadyPoint off there. Then restart normally.

Part 5 – Remove SteadyPoint

  1. Open the SteadyPoint menu and choose “Settings …”.
  2. Choose “Remove SteadyPoint …” there.
  3. Follow the steps.

SteadyPoint turns off automatic start and deletes its settings. At the end it shows how to delete the last entry.

Part 6 – Settings on another Mac

The settings can be saved as a file. Someone helping remotely can send the file by email. It is loaded on the Mac of the person who uses it.

Part 7 – Getting help

Email: contact@amx-mediensysteme.de

Please include the details from the app:

  1. Open the SteadyPoint menu and choose “Help and contact”.
  2. Click “Copy details”.
  3. Paste the details into your email.

The details contain no personal content.

Phone checklist to read aloud

When you help over the phone, ask in this order:

  1. “Do you see the SteadyPoint icon at the top right?” If not: start SteadyPoint from the “Applications” folder.
  2. “Click the icon. What does the first line say?” If it says “Pointer is being calmed”, SteadyPoint is running. If it says “Pointer works normally”, choose “Turn everything on”.
  3. “In the menu, open ‘Help and contact’. Read me the lines.” If a permission is missing, go through Part 2.
  4. Problem remains? Use “Copy details” and send them by email (Part 7).

SteadyPoint is an operating aid and not a medical product.